What We Offer
Pagones-O’Neill is comprised of law enforcement and military personnel who have extensive experience in conducting investigation, surveillance, and protection assignments. The superior skills and impeccable credentials of our personnel allow us to compete effectively with the largest international firms. Regardless of the size or complexity of the case, we believe in working closely with our clients to maximize a successful relationship, while controlling costs.
We are widely respected for our expertise and ability in assisting our clients with their investigative or security needs in a quick, thorough and efficient manner.
Pagones-O’Neill provides investigative and surveillance services throughout New York & Connecticut, and we will soon provide services in Massachusetts. Our investigators are able to provide immediate, expert-level assistance in obtaining the information you need. More importantly, they are able to provide the critical analysis of that information and how it can positively resolve your case. Often, we are called upon to provide executive protection or security services for our clients. Our mission, in every case, is to implement proactive measures so that our clients and their families are provided with the maximum amount of protection and comfort while experiencing a minimum amount of interference in their personal lives or business operations.
Our clients include Government Entities and Law Enforcement Agencies, Law Firms, Insurance Companies and TPAs, Corporate Entities and Municipalities, School Districts, Political and Lobbying Groups, and Private Individuals.
Our firm also has the legal background, ability, and credibility to prepare and present each case with the evidence necessary to support further action or assistance from law enforcement, the Attorney General or Prosecuting Attorney.
We understand the importance of providing our investigators and security operatives with the proper tools and resources needed to carry out their assignments in a quick, thorough and cost-efficient manner. Whether it’s access to detailed information provided by one of our computer databases, or a specific piece of equipment, such as a night camera, a GPS tracker to monitor an asset or vehicle, or a surveillance drone, we go to great lengths to ensure that we have the proper equipment to obtain the results you are looking for.
We will always address your concerns with a dynamic and innovative approach. We firmly believe in working closely with our clients to maximize a successful relationship, while controlling costs.
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Steven Pagones, JD, PPS
Mr. Pagones has been a member of the Dutchess County and New York State Bar Associations since 1987. He has served as an Assistant District Attorney for Dutchess County, New York, and as an Assistant New York State Attorney General. He has owned and operated an investigation / security firm since 1990, supervising, conducting and participating in countless investigations, surveillance and protective service assignments.
James O’Neill (Retired NYPD)
Mr. O’Neill is a seasoned criminal-justice professional with 20 years of experience with the NYPD – six in the Intelligence Division overseeing investigative operations and protection details for former NYC Mayor Rudy Giuliani and other noted dignitaries and heads of state.
Frequently Asked Questions
What kind of clients do you work with?
Our clients include, but are not limited to, private individuals, corporate entities, law firms, insurance companies, TPA’s municipalities, school districts, religious institutions, utility companies, other private investigation firms, government agencies and law enforcement agencies.
Is there a fee for the initial consultation?
There is never a fee for the initial consultation. Before we take on an assignment, we meet with our clients to discuss their concerns and the results they hope to obtain. We will not take an assignment unless we are confident that we can provide positive results. If the assignment is beyond the scope of what we can provide, we will refer our clients to the appropriate firm or agency that can better handle their matter.
What should a client expect?
First and foremost, our clients can expect to be treated fairly and respectfully. We go to great lengths to ensure that our clients feel safe and confident that all assignments are handled professionally, efficiently and discreetly. Our clients can expect to be provided with a firm contract describing what is to be done, how long it will likely take, and the estimated cost for our services. Once the assignment is commenced, they can expect a thorough investigation, on-going communication and status reports, and a detailed report upon completion. We are always available to discuss the assignment being conducted and to suggest and advise how best to proceed.